Choose text messages or phone calls

Text messages go to a mobile phone: tick the box under the number to agree to get them (reply STOP to any text to stop). Phone calls can go to a mobile or a home phone: an automated voice reads the alert to you. Enter the phone number and press Complete Registration.

Enter your 6-digit code

We send a code by text message, or by an automated phone call that reads it to you three times. Type it in the box and press Verify & Complete. Keep this page open until you see You're signed up! Got the code by text? You can also simply reply to that text with the code – this page then shows You're signed up! by itself.

The code works for 1 hour. No code? Press Send a new code (or Call me again) – up to 3 codes in 15 minutes. Still nothing? Call the Town Office at 709.699.4089 and staff can finish your sign-up. Sign-ups that are not confirmed are removed after 24 hours.

Watch for your welcome message

Once confirmed, you get a welcome text (or a short welcome call). If you added a Guardian, they get one text asking them to reply YES – they get copies of your emergency texts only after they do.

Save our numbers

Alerts come texts from (877) 752-1396, calls from (709) 800-2465. Save them in your contacts as “Springfield Alerts” so you recognize them right away and your phone does not treat them as spam.

Confirm your email (if you added one)

We send an email from alerts@intelalert.ca. Click the link in it to turn on email alerts – email alerts are not sent until you do. Don't see it? Check your Junk or Spam folder.

Bookmark the alert page

Visit intelalert.ca/intellasoft any time to see if an emergency is active, read the full alert and see the map. Android: tap the red Install Intel Alert bar at the bottom of the alert page. iPhone: in Safari tap Share, then Add to Home Screen.